How to Contact Gal Sport Betting Tanzania

Gal Sport Betting (T) Limited, a fully licensed and regulated betting operator in Tanzania, provides a reliable support system to ensure seamless interaction with its customers. Whether you’re facing technical issues, have account-related questions, or want to file a complaint, GSB Tanzania offers multiple communication channels for your convenience.

Licensing and Regulatory Compliance

Gal Sport Betting (T) Limited is licensed by the Gaming Board of Tanzania, operating under license number Sbl000000023, issued on 14 August 2020. The company operates under Fido Technologies LTD with its physical office located at Livingstone Kariakoo, Block 63, Plot 7, Dar es Salaam, Tanzania. All customer transactions take place at this address, where their principal servers are hosted.

General Contact Information

If you need assistance with general queries, account issues, or betting rules, Gal Sport Betting Tanzania offers multiple contact methods:

All channels are available for both new and existing players, and support agents are trained to handle issues ranging from technical glitches to promotional inquiries.

Physical and Postal Addresses

For formal communications or document submissions, you can reach out via post:

  • Postal Address:
    Gal Sport Betting (T) Limited
    Livingstone, P.O. Box 22450
    Dar es Salaam, Tanzania

Any official correspondence, including legal matters or formal customer claims, should be sent to this address.

Responsible Gaming Notice

GSB Tanzania is strictly for individuals aged 18 and over. As stated in their policies: “Winners know when to stop.” The platform encourages responsible gaming and reserves the right to verify the age of participants. Customer funds are kept in segregated accounts, offering a level of protection, although full reimbursement is not guaranteed in the event of insolvency.

Filing a Complaint

If you have a complaint or dispute related to your gaming experience or financial transactions, you must file it within 3 months of the issue arising. To ensure your complaint is addressed efficiently, use one of the official methods:

Be sure to include all relevant details—your username, date/time of issue, screenshots (if applicable), and a clear explanation of the problem.

Support Availability and Service Quality

Gal Sport Betting Tanzania aims to provide 24/7 customer service through various digital channels. While live agents may not always be instantly available during high traffic periods, response times are generally quick, especially on Telegram and email. The support team handles:

  • Account verification and KYC issues
  • Bet placements and disputes
  • Deposits and withdrawals
  • Bonus eligibility and promotions

Technical troubleshooting

Summary

Gal Sport Betting (T) Limited values transparency, customer satisfaction, and responsible gaming. With a strong presence across digital platforms and physical offices in Dar es Salaam, players in Tanzania have direct and easy access to customer support.

Whenever you need help or wish to make a formal complaint, use the contact options listed above to ensure you’re reaching official and regulated channels.