Terms and Conditions at Gal Sport Betting Tanzania

1. Definitions & Acceptance

By participating in any part of the Offering—which includes sports, live, casino, virtual games, and promotions—you agree to be bound by these Terms and Conditions. A participant is anyone who uses the website, mobile site, or SMS/USSD services. Registration, deposit, or bet placement implies consent. If you are under 18 or from an exclusion zone, you must not use the service.

2. Licensing & Provider Roles

GSB Tanzania holds License No. 0014 for sports betting from the Gaming Board of Tanzania. Casino offerings may include third-party games licensed separately by other regulators, such as Quickspin AB (Alderney Gambling Control Commission). A pop-up message notifies players when accessing non-Tanzanian content. Importantly, all financial transactions remain the responsibility of GSB, not external game providers.

3. Account Registration & Restrictions

Each user may register only one personal account, tied to a valid Tanzanian phone, email, and identity . Duplicate registration can lead to consolidation or closure of accounts at GSB’s discretion. Personal information must match ID documents, and incorrect details may result in suspension. The platform enforces KYC verification—especially on withdrawals exceeding TZS 150,000,000 or first-time payments. Using proxies or VPNs to fake location may result in suspension, and accounts for individuals under 18 are strictly forfeited after age check failure.

4. Fund Management & Transaction Rules

GSB Tanzania prioritizes financial security by storing customer funds in separate accounts. However, users should know there’s no absolute guarantee of repayment in the event of insolvency.

5. Promotions & Bonuses

Gal Sport Betting Tanzania offers a variety of promotional campaigns and bonuses, designed to enhance user experience and reward customer loyalty. These promotions are governed by separate, specific terms and conditions, which take precedence over the general Terms of Use in the event of any conflict or inconsistency. GSB reserves the unrestricted right to amend, suspend, or cancel any promotional offer or bonus without prior notice if there is evidence of abuse, misuse, or any breach of terms by the participant. It is the user’s responsibility to read, understand, and comply with all applicable promotional rules, including wagering requirements, bonus expiry timelines, and eligibility criteria. Failure to adhere to these rules may result in disqualification from the bonus, removal of winnings, or account restrictions.

6. Privacy & Data Protection

GSB takes user privacy seriously and has implemented a comprehensive Privacy Policy that outlines how personal information is collected, used, stored, and protected. When users register an account or engage with the platform, they consent to the processing of their data in line with these policies. This includes accepting communications about promotional content, though users have the right to opt-out at any time via account settings or through customer service. Additionally, GSB reserves the right to migrate user data if accounts are merged across platforms or brands under the same operator. The company employs security technologies and internal procedures to safeguard data from unauthorized access, but users also have a duty to keep their login information confidential and report any suspicious activity promptly.

7. Responsible Gaming & Player Protection

GSB is committed to responsible gambling. Controls include:

• Time-outs and self-exclusion options (outlined in their Responsible Gambling Policy).
  
• Monitoring for risky behavior and ability to enforce breaks.
  
• Encouraging users to gamble responsibly with tools and support .
  

GSB will not assume responsibility if users bypass measures or if system limitations prevent enforcement .

8. Intellectual Property

All content hosted on the Gal Sport Betting Tanzania platform—including but not limited to software, logos, graphics, audio-visual elements, trademarks, and design layouts—is protected under national and international intellectual property laws. These assets are either owned by GSB or licensed from third-party providers, and unauthorized reproduction, modification, or distribution is strictly prohibited. Any user found engaging in activities that infringe on GSB’s intellectual property rights, such as duplicating content for commercial purposes or tampering with the platform code, may face legal action, suspension, or permanent account termination. The site is intended solely for personal, non-commercial use, and any use outside these parameters constitutes a direct breach of the Terms and Conditions.

9. Interruptions & Technical Issues

GSB’s platform is provided “as is.” Technical failures—including internet issues, software bugs, or server errors—may lead to voided bets, corrected account balances, or removed offerings . Users are responsible for virus protection and must secure their own devices. The platform may experience temporary service suspensions, which will be restored at the earliest possibility.

10. Customer Service & Complaints

GSB provides robust customer support through:

• Email: [email protected]
  
• Phone: +255‑675‑329‑903
  
• Telegram: https://t.me/gsbtz
  
• Postal mail: Livingstone, P.O. Box 22450, Dar es Salaam
  

Complaints must be submitted within 3 months of the incident. Include username, contact info, date/time, and detailed claims. Responses are typically returned within 48 hours, with resolutions provided within up to one month.

11. Alternative Dispute Resolution (ADR)

If a user feels that an issue has not been resolved satisfactorily through Gal Sport Betting Tanzania’s internal complaint channels, they have the right to escalate the matter via Alternative Dispute Resolution (ADR). This involves submitting the final response from GSB to the Gaming Board of Tanzania, which serves as the supervising authority. The user may do this by forwarding the complaint to [email protected] or using the appropriate contact channels listed on the authority’s official website. 

ADR services are provided free of charge and serve as an impartial method of resolving conflicts. Importantly, any ruling made through this channel is considered final and binding on both the customer and the operator, ensuring fairness and regulatory oversight. GSB encourages users to maintain copies of all relevant communications to support their case should escalation be necessary.

12. Liability & Indemnity

By using the services of Gal Sport Betting Tanzania, players agree to hold the platform, its employees, partners, and technology providers harmless from any legal claims, damages, or losses arising from their use of the website or mobile platforms. This includes issues such as third-party content misuse, breach of terms, or account misuse by unauthorized users. GSB’s liability is expressly limited to the amount the user has wagered in the transaction in question and does not extend to indirect, incidental, or consequential damages. 

Additionally, GSB is not responsible for losses incurred via external links, advertisements, or services accessed through the platform. The only exceptions to this disclaimer include cases of proven fraud, gross negligence, or injury caused directly by the Operator’s actions. This clause ensures GSB’s legal protection while promoting transparency and personal responsibility among users.

13. Anti-Money Laundering & Fraud Prevention

Gal Sport Betting Tanzania enforces a strict anti-money laundering (AML) and fraud prevention policy, in line with both local legislation and international financial practices. Users are prohibited from using the platform for any illicit financial activities, including transferring funds on behalf of third parties or manipulating deposits and withdrawals for purposes unrelated to betting. All suspicious activities, such as frequent high-risk transactions or mismatched identity data, may trigger automatic account suspension. 

GSB reserves the right to request verification documents at any time and will notify the appropriate law enforcement or regulatory bodies if fraudulent activity is suspected. Any winnings or balances linked to fraud or AML violations may be forfeited without refund, and the user may be permanently banned from the platform. This approach helps protect the integrity of GSB’s operations and safeguards honest users.

14. Account Suspension & Termination

GSB reserves the right to suspend or terminate accounts for reasons including:

• Multiple accounts
  
• Mismatched identity and payment details
  
• Fraud, collusion, identity falsification
  
• Use of VPN/proxies to mask location
  
• Underage or exclusion zone access 

Account closure may result in fund withholding and possible legal remedies.

15. Governing Law & Jurisdiction

These Terms are governed by Tanzanian law. Disputes will be heard exclusively in Tanzanian courts. If translated, the English version prevails.

16. Amendments & Notices

GSB may update Terms at any time, with notice displayed upon login. Continued use implies acceptance. The platform reserves the right to unilaterally modify or suspend services without liability.

17. Additional Clauses

• Tax Liability: Users are responsible for any taxes on winnings .
  
• Force Majeure: GSB is not responsible for failures beyond its control, such as natural disasters .
  
• No agency relationship: Use does not create fiduciary ties between user and GSB .
  
• Severability: If a provision is deemed invalid, remaining terms remain enforceable
  
• Assignment: Users cannot assign rights, but GSB may transfer obligations or during acquisition events.

Conclusion

Gal Sport Betting Tanzania offers a comprehensive and transparent framework to keep online betting safe, legal, and fair for Tanzanian adults. Carefully designed Terms and Conditions cover licensing, user obligations, fund protection, dispute protocols, and more.

Understanding these Terms empowers you to make informed decisions, manage responsible betting habits, and seek efficient resolutions when issues arise. For questions or clarifications, contact:

• Toll-Free: 0800 712 345
  
• Email: [email protected] / [email protected]
  
• Telegram: https://t.me/gsbtz
  

This guide reflects the Terms effective as of June 2025. Always refer to the official Terms and Conditions page on GSB Tanzania for the latest updates.